Info

ABOUT

All Miss. Tallulah Belle pieces are made in the UK.

All of our pieces are Made to Order.

Made to order pieces will take up to 7 working days to be shipped. They are only made once the order is placed, this helps us reduce waste which is more sustainable.

If you want your order quicker, please email us at miss.tallulahbelle94@outlook.com. We sometimes have stock pre made. If your size is available we will dispatch within 1 working day, if you pay for next day delivery. Order must be placed before 12pm.  

SHIPPING

Miss. Tallulah Belle ships worldwide.

Orders are dispatched on weekdays. Once the order is dispatched you will be notified to the email provided at the checkout, so please ensure your information is correct.

If you need items for specific dates it is the responsibility of the customer to ensure they have checked the production and shipping times, to ensure it will arrive in time. We will try our hardest to get pieces to you for the date needed but we cannot be held responsible for shipping delays, especially around the festive period.

UK Shipping options:

All UK orders will have a shipping cost of £5.00 and are sent using Royal Mail tracked 48. This delivery aims to deliver in 2 working days, however please allow up to 3 working days for orders to be delivered. 

SHIPPING FREE FOR UK ORDERS OVER £100

International Shipping options:

Standard international £15.00 : Usually delivered in 7 working days but can take up to 4 weeks. 

Express international £30.00 : Aims to deliver orders in 1-2 working days, but can take longer on some occasions

SHIPPING FREE FOR INTERNATIONAL ORDERS OVER £150

Once dispatched Miss. Tallulah Belle will not actively check your tracking information, so please check your tracking regularly for any updates. Once you have received the dispatch email and tracking information it can take a few working days for international tracking to start updating.

In the event that your address has been entered incorrectly and your order has been marked as delivered,

Miss. Tallulah Belle can not take any responsibility for this and are unable to offer a refund or replacement 

If your order has been marked as delivered and you have not received it, please inform Miss. Tallulah Belle within 14 days of it being marked as delivered. If Miss. Tallulah Belle is informed outside this timeframe a refund or replacement can not be offered.

If you have not received your order, please inform Miss. Tallulah Belle, within 10 days (UK) and 30 days (International) of the date dispatched. If informed outside of this timeframe, Miss. Tallulah Belle can not offer a refund or replacement.

We cannot accept any responsibility for stolen orders.

RETURNS

Returns can be accepted for an exchange of the same product in a different size or store credit.

Store credit will have a 12 month expiry date and will only have one use. You need to use the code in one go as it acts as a discount code. If you want to exchange an item for a different size, the made to order time frame will still be applied.

All returns must be posted back to us within 14 days of the date delivered.

Miss. Tallulah Belle does not cover the cost of postage and is also not responsible for any returns that have been lost in the post, so using a tracked method for your return is recommended. Please email with an image of the proof of postage within the 14 days of the date delivered so the return can be accepted.

Any faulty or damaged items need to be reported (along with any other issues) and sent back, within 14 days of the date delivered. 

If you believe that your product is faulty then please email miss.tallulahbelle94@outlook.com with the subject "Faulty item". In this email please include the following information:

- Order number

- Images that clearly demonstrate the fault

- A description of the fault

Please allow a few days for this to be responded to and assessed. Once assessed  you will receive a response email with instructions on how to return the item and you will be refunded once the item is returned.

All tags need to be intact for the return to be accepted and items must be unworn.  Any signs of wear the item will be sent back to you.

We do not accept returns for swimwear or accessories, unless faulty.

ORDERS

It is not possible to cancel your order after 24 hours of it being placed. Please ensure that you have double checked the information you have entered at the checkout to ensure that the address is correct and you have ordered the correct size.

It is important for customers to read the product description as this provides important information about certain products, for example made to order pieces. When placing an order with us you are agreeing to accept these conditions.

We recommend to wash all items on delicate unless it is advised to hand wash.

Please refer to the size guide for information about the sizing of the pieces. If there are any issues with your order items must be returned unworn.

SIZE CUSTOMISATION

We will not customise products in any way that alters the design of the original e.g adding sleeves, changing shape of a garment.

Customisation fee - For us to add length to a product we require more fabric and we will have to change the way the fabric is printed. Due to this some items may require a customisation fee of £20 to be paid.

Please contact us at miss.tallulahbelle94@outlook.com for length customisation.